Questions
and answers

No. VISADOX is independent and not linked to any government, embassy, consulate or diplomatic mission, including those of the United States. Official visa information is free at ustraveldocs.com or by phone on +90 850 390 1950.

No. The decision rests only with the consular officer. We are responsible for the accuracy of the application we prepare with you, not for the outcome.

Travellers, families and groups, companies sending employees abroad, and travel agencies or resellers who refer clients to us.

Yes. Our walk-in centre is in Astoria İş Merkezi in Istanbul. Appointments with extended weekday hours until 20:00 and on Saturdays are possible; ask through the application form.

Your passport details and those of anyone travelling with you, your education and work history, your parents' names and any other information the application form asks for.

The online nonimmigrant visa application form on the official CEAC website. Silver Pass includes a full review of your form; with Gold Pass we complete it with you.

Yes, unless you qualify for an interview waiver, which is mostly possible for some renewals. We check this for you and request the waiver where eligible.

We can track earlier dates and help with urgent requests as additional services, but available dates are set by the embassy or consulate.

No. Our price covers our consultancy only. The visa application fee and any consulate fees are paid directly to the authorities, without commission.

Yes. For employees, groups and agency clients we prepare an offer with one coordinator for all applicants. Contact us with the number of applicants and visa types.

Government fees are non-refundable. If you decide to apply again, a new application and a new service fee are needed. We are happy to discuss what to do differently.

We use it only to prepare your visa application and keep it confidential. See our privacy notice and KVKK notice for details.

Tell us your passport nationality, country of residence and intended application country before choosing a package. Website language does not determine visa eligibility. We confirm whether we can support your location before payment; Istanbul services and delivery within Türkiye do not imply overseas coverage.

Eligible Visa Waiver Program travellers may use ESTA for qualifying visits of up to 90 days. Check all current conditions on the official website before purchasing visa support. travel.state.gov